[POLICY]

WE STRIVE TO ENSURE CUSTOMER SATISFACTION; HOWEVER, REFUNDS ARE ONLY PERMITTED UNDER SPECIFIC CIRCUMSTANCES. A REFUND MAY BE ISSUED IF:

• WE SHIP THE WRONG SIZE OR AN INCORRECT ITEM.
• THE ITEM YOU RECEIVE IS DEFECTIVE OR DAMAGED.

IMPORTANT: IF AN INCORRECT SHIPPING ADDRESS IS PROVIDED AT CHECKOUT OR THE WRONG SIZE IS SELECTED, WE CANNOT OFFER A REFUND OR REPLACEMENT. TO PREVENT SUCH ISSUES, PLEASE CAREFULLY REVIEW YOUR ORDER DETAILS BEFORE COMPLETING YOUR PURCHASE.

SHIPMENT PROCESSING TIME

ALL ORDERS ARE PROCESSED WITHIN 2-6 BUSINESS DAYS FROM THE DATE OF PURCHASE. PLEASE NOTE THAT PROCESSING TIMES DO NOT INCLUDE WEEKENDS OR HOLIDAYS. IF THERE IS A HIGH VOLUME OF ORDERS, FULFILLMENT MAY TAKE LONGER THAN USUAL. IN SUCH CASES, WE APPRECIATE YOUR PATIENCE AND UNDERSTANDING AS WE WORK TO PROCESS YOUR ORDER AS QUICKLY AS POSSIBLE.

SHOULD THERE BE A SIGNIFICANT DELAY IN SHIPMENT, WE WILL PROMPTLY NOTIFY YOU VIA EMAIL OR PHONE WITH AN UPDATE ON YOUR ORDER STATUS. OUR GOAL IS TO KEEP YOU INFORMED AND ENSURE A SMOOTH SHOPPING EXPERIENCE.